Contact PayPal Phone Number
0871 789 5732*
UK Based Customer Service Phone Numbers, Information, Open Hours, Customer Service Addresses & Departments.
*Calls to 0870 & 0871 numbers cost 13p per minute plus your phone company access charge.
This website is a telephone directory/call routing service and is not in any way affiliated with any of the business entities listed. Freephone numbers are available online.
We Support the UKs top customer service numbers and contact information.
For additional contact details click more.

Contact PayPal Phone Number Address, Open hours & Information.
Address:
Whittaker House, 2 Whittaker Avenue, Richmond, Surrey, TW9 1EH
 
Open Hours:
Check the official website for open hours
in your local area.
Official Website:
https://www.paypal.com
Further Information.

Can I cancel a PayPal payment?
Some payments can be cancelled while others cannot. You may only cancel a payment in your 'Pending' payments which shows as Unclaimed, meaning it hasn’t reached the intended recipient. These payments are displayed with a ‘Cancel’ button alongside.

If a payment is Completed this means the money has already reached the other party, so it can’t be cancelled.

You may still ask the recipient for a refund. If you’re refused a refund, but feel that you’re entitled to one, you can open a dispute to discuss this with the seller via the Resolution Centre. If this doesn’t help you can escalate your dispute to a claim, for PayPal to resolve if necessary.

What if I didn't receive my item or it's not as advertised?
If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in our Resolution Centre.

If you purchased the item on eBay, use the eBay Resolution Centre.

If you feel the transaction was unauthorised, please visit our Resolution Centre to file an unauthorised
transaction dispute.

There are 2 kinds of disputes:

Item Not Received – You bought something but didn’t receive it. (Wait at least 3 days from the transaction date to give your seller enough time to ship the item.)
Significantly Not as Described – You received an item but it was significantly different from the seller’s original description. (You might have to pay return shipping costs, but may be eligible for Return Shipping on Us.
Activate Return Shipping on Us before filing your dispute to qualify for the benefit.)
Working with your seller is usually the fastest way to resolve an issue. It’s easy to work with sellers in the Resolution Centre and most sellers are willing to work with buyer’s to address whatever went wrong.

Here's how to open a dispute.

Go to the Resolution Centre.
Click Report a Problem.
Select the reason for your dispute and click Continue.

What's Next?

You have 20 days from the date you opened the dispute to resolve it with your seller. If your seller isn't
responding or you can't come to a resolution, you can escalate your dispute to a claim. If you escalate your
dispute to a claim, PayPal will review the case and decide the outcome.

How can I make a formal complaint to PayPal?

Personal.
We aim to provide you with the highest possible standard of Customer Service. Yet sometimes things can go wrong.
If this is the case please let us know and we will do our best to find a quick and fair solution to solve your
issue.
We will keep you updated throughout our investigation and we will endeavour to resolve your complaint within 4 weeks. More complex situations may require further investigation, if this is the case we will give you regular updates until we can provide you with a response.

Here’s how to make a complaint:
Go to your Message Centre. (If you can’t log in please use this form.)
Click Compose.
From the 'Choose Topic' dropdown, select 'File a complaint'.
From the 'Choose a sub-topic' dropdown, select 'How to make a formal complaint to PayPal'.
From the dropdown, select a reason that best describes your complaint.
Read and complete the form with your details and click Send.

Business.
We aim to provide you with the highest possible standard of Customer Service. Yet sometimes things can go wrong.
If this is the case please let us know and we will do our best to find a quick and fair solution to solve your
issue.
We will keep you updated throughout our investigation and we will endeavour to resolve your complaint within 4
weeks. More complex situations may require further investigation, if this is the case we will give you regular
updates until we can provide you with a response.

Go to the Email Us page.
From the 'Choose Topic' dropdown, select 'File a complaint'.
From the 'Choose a sub-topic' dropdown, select 'How to make a formal complaint to PayPal'.
From the dropdown, select a reason that best describes your complaint.
Read and complete the form with your details and click Send.


How do I report unauthorised PayPal account activity?
If you notice a transaction that you didn’t authorise, let us know right away in the Resolution Centre:

Under 'More about your account', click Resolve a problem in the Resolution Centre.
Click Dispute a Transaction.
Select Unauthorised transaction and click Continue.
Follow the steps to report the transaction.
Remember, you’re protected against unauthorised transactions sent from your account.

Be sure to check your pre-approved billing agreement payments. This charge could be from a service you signed up for in the past.

Here's how to check and cancel your pre-approved billing agreements.

Click SettingsIcon Settings at the top of the page.
Click Payments.
Click Manage pre-approved payments.
Select the merchant's name or email address.
Click Cancel.

Where is my refund?
You can view the status of your refund in your Activity. Here’s how:

Go to Activity.
Click Advanced search to see the dropdown menu.
Select Refunds.
If needed, select the desired date range to see your refund.
Click the refunded transaction to view the details.

Where is your refund sent?

How your PayPal payment was funded determines how your refund is returned:
If your payment came from your card, it will be refunded to that card. Depending on your card issuer, it may take
up to 30 days to complete a refund.
If your payment came from either your bank account or your PayPal balance, it will be refunded to your PayPal
balance.
If you paid part with your PayPal balance and the rest with your debit or credit card, we'll refund the amount
paid by debit or credit card directly to the card, and the rest to the PayPal balance.

Is your refund pending?
There are a few reasons why your refund might be pending, such as:
The refund was sent to an email address that isn't confirmed. PayPal payments can't complete until the recipient's
email address is confirmed on their PayPal account.
Banking delays are holding up the refund. Banking delays can sometimes delay refunds by up to 5 working days.

Refunded or Partially Refunded: If your refund status is Refunded or Partially Refunded, it means that the refund
is complete. The money should be back in your PayPal balance or on your card.

About Us
Call-link.co.uk offers direct customer service numbers and contact details to people wishing to contact the uk's top companies and service providers. We offer the best in direct contact numbers as we know it can be frustrating to get the correct details first time.
24hrs
Yes really... We at call-link understand that sometimes circumstances need attention and arent always within working hours.
Our services work non stop around the clock offering direct contact information for the top companies of the UK.
Disclaimer
This website is a telephone directory/call routing service and is not in any way affiliated with any of the business entities listed. Please note that calls to our 0870 numbers cost 13p/minute and our 0871 numbers cost 13p/minute, plus your phone company's access charge where applicable. Our site also provides alternative numbers that include the official numbers as found in their respective websites and other sources.
*Calls to 0870 & 0871 numbers cost 13p per minute plus your phone company access charge.
Contact Information
Contact us anytime on the email below and we will be happy to help you.
Email: contact@call-link.co.uk
Contact our Customer Service
Telephone: 0800 254 5226
Email: contact@call-link.co.uk