Contact Amazon Phone Number
0871 789 5719*
UK Based Customer Service Phone Numbers, Information, Open Hours, Customer Service Addresses & Departments.
*Calls to 0870 & 0871 numbers cost 13p per minute plus your phone company access charge.
The contact details you require can be found free of charge on the AMAZON website here.

We are an unofficial service and we have no connection with AMAZON. We provide a call routing service for AMAZON customer service, support and sales phone numbers.

We offer a call connection service, which means you are calling one of our 0870 phone numbers, which will appear on your bill, and not the number of the company. This number connects you through to the Customer Services department of the company/organization you wish to speak to. If you find yourself in a queue or disconnected for any reason please terminate the call.

We are not associated, nor affiliated with the company/organization but act simply as a cost effective call connection service..

We believe that our service is useful, convenient and transparent. If you are in any way unsatisfied with the service that we provide, please contact us and we will deal with your query with 2 business days. Our team of researchers have compiled the best customer service and helpline numbers for all those UK companies that you can never seem to find, no matter how hard you search. We constantly monitor our systems to ensure we provide our users with accurate and up to date phone numbers for the right department, at the right company you are trying to contact.
This website is a telephone directory/call routing service and is not in any way affiliated with any of the business entities listed. Freephone numbers are available online.
We Support the UKs top customer service numbers and contact information.
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Contact Amazon Phone Number Address, Open hours & Information.
Address:
Slough, Berkshire, SL1 1QP
 
Open Hours:
Check the official website for open hours
in your local area.
Official Website:
https://www.amazon.co.uk
Further Information.

Find a Missing Parcel That Shows As Delivered
Most parcels arrive on time. Occasionally though, the tracking may show as "delivered" when you don't have your parcel.

Tip: Contact the carrier. Ask if they have additional information about the parcel's location. Make sure you have your tracking number or delivery confirmation number handy. To find contact information about your carrier go to Our Carriers.

If the tracking for your parcel shows it as delivered but you haven't received it, you should:

Check if someone else at your address has accepted it.
Look around the delivery location. Your parcel may have been left with a neighbour or in a safe place like a porch or garage.
Look for a notification of attempted delivery. You may find an attempted delivery notice in your letter box or on
your door. Follow the instructions on that notice to request redelivery or to arrange collection of the parcel.
Contact the carrier if there's still no sign of the parcel.
Note: Some carriers may deliver until 10 pm.

Return Items You Ordered
You can return many items sold on Amazon.co.uk. When you return an item, you may see different return options
depending on the Seller, item, or reason for return.

Note: If you need to print your return label, you can do this by going to Manage returns.

To return an item you ordered:
Go to the Returns Support Centre, and click Return items.
Find the order you want to return, and click Return an item from this order.
Note: If you don't see the order you're looking for, select another option from the Filter orders menu, and then
click Go.

Select the items you want to return.
Enter the quantity of items, select an option from the Reason for return menu, and then add any additional
information in the Details box.
To continue, do one of the following:
If the item was sold by Amazon.co.uk, select your return option.
If the item was sold by a Seller, click Submit for Approval.
Note: Some Sellers may need to review your return request. After the Seller reviews the request, they'll provide a
label or instructions on how to return your items. If you don't receive a response within two business days, you
can submit an A-to-z Guarantee claim. For more information, go to A-to-z Safe Buying Guarantee Protection. The
returns policy offered by Marketplace Sellers applies to all Amazon customers.

Select your preferred return method.
Note: If you choose to return via Amazon Locker, you'll be prompted to select a Locker location at this time. For
more information about returning an item to an Amazon Locker, go to Return an Item Using an Amazon Locker.

Print your label and return authorisation. Some returns won't require you to print a label or authorisation. If
you don't have a printer when you're completing your return, you can print later (we'll e-mail you a link to your
label) or you can have someone else print your label for you. Note: If your return is scheduled with Arrow XL,
there’s no need to print your return label. Arrow XL will bring your return label with them when they arrive to
pick-up your item.
Put the return authorisation inside of your package and attach the label to the outside.

Contact Marketplace Sellers
You can contact a Marketplace Seller both before and after placing an order.

To contact a Marketplace Seller before placing an order:

On the Product Detail page click on the name of the Seller.
On the next page, at the top right, click Ask a question.
Note: Occasionally, the same product will be sold by different Sellers. In these cases, click New and Used in the
product listing page to see the list of available Sellers. Then click the rating of the Seller you want to contact
to access the Seller's At a glance page and select Ask a question.

Fill out the contact form. Your message will be routed to the Seller via the Seller Communication Centre. They'll
respond to you by e-mail within 2 business days.
To contact a Seller after placing an order with them:
Go to Your Orders.
Locate your order and click onInvoice at the right side.
Click on Request invoice on the dropdown menu. . They'll respond to you by e-mail within 2 business days.
Note: If you need help with an item sold by Amazon Global Store, or with a Marketplace item delivered via a Prime
delivery method, please Contact Us.

Note: To contact a Seller requesting an invoice for an item "Fulfilled by Amazon:
Go to Your Orders.
Locate your order and click on Invoice at the right side.
Click on Request invoice on the drop-down menu.
Fill out the information request form. Your message will be sent to the seller via the Seller Communication
Centre. They'll respond to you by e-mail within 2 business days.

Amazon Devices
Fire TV, Kindle E-Readers, Fire Tablets, Support for Kindle Content, Alexa, Echo and Echo Dot

Digital Content & Services
Amazon Video, Amazon Music ,Amazon Drive,Amazon App Store, Games & Software Downloads

Unknown Payment Card Charges
If you find an unknown charge on your balance or statement, please check for some common scenarios.

Your complete order history is available in Your Account. If you don't recognize a charge, consider the following common scenarios:

An Amazon Prime yearly subscription was renewed. For more information, go to Manage Your Prime Membership.
An order was placed by a child, spouse, friend, or co-worker with access to your card number.
Additional cards are associated with the credit or debit account.
A gift order shipped.
Digital orders (e.g. Kindle content, Amazon Video, Prime Video, Amazon MP3)
Recently cancelled or changed orders. Some banks show authorizations as charges or pending charges. For more information see About Pending Charges for Cancelled Orders.
An order for multiple items was split into separate deliveries and you were charged smaller amounts for each delivery. For more information see About Multiple Charges for the Same Order.
If the charge isn't explained by any of these situations, please contact us by phone and have the following information available:

Complete credit card number for any cards associated with the account showing the charge (don't send this by e-mail).
Date of charge.
Amount of charge.
Your name, e-mail address, and phone number.

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Call-link.co.uk offers direct customer service numbers and contact details to people wishing to contact the uk's top companies and service providers. We offer the best in direct contact numbers as we know it can be frustrating to get the correct details first time.
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Disclaimer
This website is a telephone directory/call routing service and is not in any way affiliated with any of the business entities listed. Please note that calls to our 0870 numbers cost 13p/minute and our 0871 numbers cost 13p/minute, plus your phone company's access charge where applicable. Our site also provides alternative numbers that include the official numbers as found in their respective websites and other sources.
*Calls to 0870 & 0871 numbers cost 13p per minute plus your phone company access charge.
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